Linked by Thom Holwerda on Wed 19th Dec 2012 21:23 UTC
Talk, Rumors, X Versus Y Derek Powazek exposes the meaninglessness of the already overused tripe 'If you're not paying for the product, you are the product'. "But we should not assume that, just because we pay a company they'll treat us better, or that if we're not paying that the company is allowed to treat us like shit. Reality is just more complicated than that. What matters is how companies demonstrate their respect for their customers. We should hold their feet to the fire when they demonstrate a lack of respect. And we should all stop saying, 'if you're not paying for the product, you are the product', because it doesn't really mean anything, it excuses the behavior of bad companies, and it makes you sound kind of like a stoner looking at their hand for the first time." Nailed it.
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RE: Trying to make sense of it all
by Alfman on Thu 20th Dec 2012 17:36 UTC in reply to "Trying to make sense of it all"
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Tony Swash,

That's a pretty good assessment of all three cases. To add to that, all of them will need to evolve.

There might be a point at which apple determines that it needs to focus on squeezing more profits out of services than devices. Tablets and smart phones are very likely to become commodities like desktop computers did.

Google services sold directly to end users have been met with limited success, but if their advertising model were seriously threatened they'd have to make better attempts at getting into more direct end user transactions.

Microsoft still has lots of lock in advantages of course, but that's becoming much less effective as everyday users and businesses rely on more web based services.

While all three companies will probably be recognisable in a decade's time, I doubt any of them will be able to stand still.

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