Linked by Thom Holwerda on Wed 19th Dec 2012 21:23 UTC
Talk, Rumors, X Versus Y Derek Powazek exposes the meaninglessness of the already overused tripe 'If you're not paying for the product, you are the product'. "But we should not assume that, just because we pay a company they'll treat us better, or that if we're not paying that the company is allowed to treat us like shit. Reality is just more complicated than that. What matters is how companies demonstrate their respect for their customers. We should hold their feet to the fire when they demonstrate a lack of respect. And we should all stop saying, 'if you're not paying for the product, you are the product', because it doesn't really mean anything, it excuses the behavior of bad companies, and it makes you sound kind of like a stoner looking at their hand for the first time." Nailed it.
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Projecting too much into this
by mightshade on Fri 21st Dec 2012 03:44 UTC
mightshade
Member since:
2008-11-20

Derek Powazek really puts a lot of effort into debunking some assumptions... that noone said and which clearly aren't part of this rule of thumb. And that's just what the sentence is. It's not some kind of physical law, ffs!
I especially hated his "Assumption: Companies you pay treat you better", because it rests on a false dichotomy. Again, the rule doesn't say "paying = better treatment". You can't conclude it from the rule either. Thus, it's BS.

Essentially, the entire article can be summed up as "author misses the point of the 'tripe' and debunks stuff only he interprets into it".

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