Linked by Thom Holwerda on Tue 15th Jan 2013 01:24 UTC
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Member since:
2005-08-11
I've actually had very good experiences with Dells warranty support. I have 3 Dells in the house, 2 laptops and a desktop, all older now, and when the hard drive died in the desktop, Dell had no problem shipping me a new one, and letting me ship the old one back.
I expected arguments, having to reinstall Vista, all the normal support bullshit. They surprised me. The phone call itself took less then 20 minutes.
I have been buying Dell laptops for years now, because I love their financing, easy, quick, and if you pay it off before the term, no interest.