Linked by Thom Holwerda on Wed 2nd Nov 2005 17:38 UTC
Linux Finding an entry-level home PC that doesn't have a Windows XP sticker on it requires consumers to search through a maze of Web sites. Or if they try calling a major PC maker, the agent is likely to have a hard time steering them toward a Linux-based or bare-bones system.
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RE[4]: Not just about MS
by Morgan on Thu 3rd Nov 2005 14:07 UTC in reply to "RE[3]: Not just about MS"
Morgan
Member since:
2005-06-29

Actually, they do. When you buy a PC with Windows preinstalled, you are directed to contact your PC manufacturer for OS support. This is because most major PC manufacturers tweak or customize the OS for their specific hardware. The only time you get support from Microsoft for their software is when you buy it retail.

That being said, I would imagine that the great majority of calls to Microsoft are for product activation or reactivation of a retail-purchased OS or office suite. Most major-brand PCs I've dealt with (Dell, HP, Gateway) are pre-activated.

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