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Member since:
2010-01-21
If it's not a complete lack of knowledge and/or experience, I seriously don't understand why some people think open source software is some magical thing that somehow makes everything easier and/or better.
They have faith in the idea that there exists a limitless supply of genius problem-solvers who have the patience to solve the problem but not the patience to reverse-engineer object code to figure out what it's doing.
A bit hyperbolic, but I don't think having access to the source ever hurt troubleshooting efforts.