Linked by Thom Holwerda on Sat 25th May 2013 00:45 UTC
Google "So in summary... Google has pulled the plug on support on a protocol they've helped popularize, after years of promising interoperability, for reasons that are dubious at best, and in a way that leaves people who don't jump to the new Hangouts app unable to talk to their contacts without any feedback that their IMs aren't getting through... And they've done that with no warning to anyone. I imagine there's a bunch of people out there wondering where some of their buddies have gone, or why their messages aren't getting responses, because this isn't documented anywhere." Google really messed this up. Such a dick move.
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No, I'm saying that there is no problem with explaining and trying to teach someone the benefits of an open service (in fact that's a good thing), but if they're far too dense for anything to ever sink in then there is no point in wasting an excessive amount of time and energy on them. Or in other words: Do what you can, but don't waste your energy fighting a losing battle. Other people might just be more open to something less advertised, so why bother with those people who you know are far too stubborn to ever switch, let alone even care that there is an alternative? Talking to some people is literally like trying to talk to a brick wall; pointless. It's these kinds of people I'm talking about.

And as I said, that attitude serves no one except the elitists themselves. If you only care about converting the converted you're doing nothing but serve yourself. The unwashed masses don't care unless you give them a reason to care and if you refuse to seek a way to do that then it's pointless to complain how they won't make the switch, you'll always end up holding the losing end.

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