Linked by Thom Holwerda on Tue 9th Jul 2013 22:15 UTC
Talk, Rumors, X Versus Y "A war between two of the major conglomerates will always have casualties, and unfortunately for us, this time we are the casualties. We aren't yet at a state where it is impossible to use Google services on Microsoft platforms, but we are moving towards a stricter ecosystem world where we might see Googlers/Gmail users on one side and Bingers/Outlook users on the other. We can only hope for the sake of technologies future and for the sake of innovation that the two companies can learn to work together in an ever expanding world of data." We can hope so, but we're talking large companies, and large companies do not care about users. Never have, never will.
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re: never have never will
by Tuishimi on Wed 10th Jul 2013 00:06 UTC
Tuishimi
Member since:
2005-07-06

Not true. I've worked in both customer service and engineering in a very very large company and we cared greatly about the customer.

We engineered something because we wanted our customers to like and purchase our products.

We did our best in Customer Service to resolve all issues our customers had which included intensive data gathering and analysis, co-opting members from engineering teams to work on specific issues, adjust QA and to market processes and procedures to insure bugs did not get out into the customer realm, etc.

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