Linked by Howard Fosdick on Mon 30th Sep 2013 18:26 UTC
So how did Blackberry become a bit player in the smartphone market it invented? Canada's Globe and Mail offers an extensive look in their article Inside the Fall of Blackberry.
According to one insider quoted in the article, the problem wasn't that the staff stopped listening to customers. It was that they never listened to them. The company simply believed that they knew better what their customers needed.
Apple has wildly succeeded by being "out front" of expressed customer needs. But few tech companies hit paydirt when following this hubristic concept. Just look at the "innovative" user interfaces customers haven't asked for and have resisted over the past few years.
Permalink for comment 573659
To read all comments associated with this story, please click here.
To read all comments associated with this story, please click here.
Member since:
2006-09-02
While I agree with what you said, generally (Gnome was the first connection my mind made, too, after having read that sentence), I don't think suspend works better on laptops than on desktops. It's more like an SSD thing: if you have an SSD (which, mind you, the majority of notebooks don't), it's fine; with a HDD, suspend has been unusable ever since system memory size passed 512MB.