Linked by Thom Holwerda on Thu 20th Mar 2014 23:10 UTC
Microsoft

One of the revelations in this week's case of a Microsoft worker who leaked pre-release Windows 8 software was that Microsoft accessed the Hotmail account of the blogger to whom the data was leaked. And it did so without a court order.

Well, it turns out Microsoft was apparently within its rights to do so, having explicitly carved out the right to access communications to protect its own intellectual property.

Yahoo and Google have similar clauses.

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The Cycle Repeats
by ricegf on Fri 21st Mar 2014 11:45 UTC in reply to "RE: Of course"
ricegf
Member since:
2007-04-25

I'm not sure how many years of experience you have in the computing field, but I note that you limit your critique to Microsoft. What I've noticed over the past 35 years or so is that the cycle repeats.

The young start-up is extremely customer-focused, providing great value at low cost and empowering a type of revolution. Most young start-ups I've seen love competition - they want to win on their products (which are great) against the archaic giants they are fighting and their sucky products, high prices, and crappy customer service.

As the company matures and begins to dominate the market, they waffle on competition. They begin to focus on sustaining growth and delivering shareholder value, and consider young start-ups as taking unfair advantage of their "intellectual property" and as "poaching" the most profitable of their customer base.

And soon, they have become the archaic giant with sucky products, high prices, and crappy customer server.

And yet, they never seem to see that. They honestly believe they are the exception - they "do no evil" - and they have a thousand excuses for why what the customer wants is unreasonable and not good for them. Sustaining growth and increasing YOY cash flow is what's best for the customer, whether the ungrateful customer appreciates that or not.

Going full-FLOSS is one way to opt out of the cycle - just build your own infrastructure and (mostly) avoid dealing with any for-profit. But another option is to be an early adopter for the young start-ups that still try to earn your business, and abandon them as they get caught up in their own story.

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