Linked by Thom Holwerda on Mon 15th May 2017 16:18 UTC

Friday saw the largest global ransomware attack in internet history, and the world did not handle it well. We're only beginning to calculate the damage inflicted by the WannaCry program - in both dollars and lives lost from hospital downtime - but at the same time, we're also calculating blame.

There's a long list of parties responsible, including the criminals, the NSA, and the victims themselves - but the most controversial has been Microsoft itself. The attack exploited a Windows networking protocol to spread within networks, and while Microsoft released a patch nearly two months ago, it’s become painfully clear that patch didn’t reach all users. Microsoft was following the best practices for security and still left hundreds of thousands of computers vulnerable, with dire consequences. Was it good enough?

If you're still running Windows XP today and you do not pay for Microsoft's extended support, the blame for this whole thing rests solely on your shoulders - whether that be an individual still running a Windows XP production machine at home, the IT manager of a company cutting costs, or the Conservative British government purposefully underfunding the NHS with the end goal of having it collapse in on itself because they think the American healthcare model is something to aspire to.

You can pay Microsoft for support, upgrade to a secure version of Windows, or switch to a supported Linux distribution. If any one of those mean you have to fix, upgrade, or rewrite your internal software - well, deal with it, that's an investment you have to make that is part of running your business in a responsible, long-term manner. Let this attack be a lesson.

Nobody bats an eye at the idea of taking maintenance costs into account when you plan on buying a car. Tyres, oil, cleaning, scheduled check-ups, malfunctions - they're all accepted yearly expenses we all take into consideration when we visit the car dealer for either a new or a used car.

Computers are no different - they're not perfect magic boxes that never need any maintenance. Like cars, they must be cared for, maintained, upgraded, and fixed. Sometimes, such expenses are low - an oil change, new windscreen wiper rubbers. Sometimes, they are pretty expensive, such as a full tyre change and wheel alignment. And yes, after a number of years, it will be time to replace that car with a different one because the yearly maintenance costs are too high.

Computers are no different.

So no, Microsoft is not to blame for this attack. They patched this security issue two months ago, and had you been running Windows 7 (later versions were not affected) with automatic updates (as you damn well should) you would've been completely safe. Everyone else still on Windows XP without paying for extended support, or even worse, people who turn automatic updates off who was affected by this attack?

I shed no tears for you. It's your own fault.

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Software engineers don't get to make any of those choices, who says we'd be against it?

As I wrote previously, a significant majority of the software engineers I've discussed this with over the last few decades have been opposed to treating software as a product. Obviously not 100% are against it; I am an example of one who advocates for the software-as-product model.

To be clear, if you held the software engineers accountable without holding management or CEOs accountable you'd end up with a large number of scape goats being blamed without any authority or power to change things at the company.

That's a straw man; I never proposed anything like that, which would be apparent had you included this in what you quoted:

fmaxwell, in the post to which you replied:
"If a latent defect is found in something that hasn't been sold in years, management doesn't want to be in the position of being legally obligated to repair, replace, or refund. More importantly, management does not want the company to be able to be successfully sued when their security bug leads to, say, hospitals turning away patients.
I've been involved in projects where code was released with some known vulnerabilities over my objections. If those had been publicly exploited, you would probably blame the software engineers for it, however you would not be privy to the facts of what actually happened, and that it was a managerial decision to consider those things out of scope (another way of saying "unfunded").

Stop presuming to tell me who I would blame -- especially since your presumption runs counter to almost everything I've written here.

I'm for accountability, but you've got to make the whole company accountable and not just those working on the software - many of us aren't in any position to demand changes from our employers.

That's exactly what I've been advocating since the first post in our exchange.

I agree, but I'd go even further and say this low investment and appreciation for security skills is quite discouraging even for those of us who have those skills.

You don't have to tell me. It's beyond a lack of appreciation; it is often outright hostility as we resist implementation of ill-considered features that put security at risk.

Unless the courts rule that software is a product, I don't see this bleak picture changing. Software companies have no incentive to change a model that absolves them of liability and provides them an income stream from upgrades and paid support.

Edited 2017-05-19 00:22 UTC

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