Linked by Thom Holwerda on Mon 14th Aug 2017 22:47 UTC

Multiple senior Microsoft officials told me at the time that the issues were all Intel's fault, and that the microprocessor giant had delivered its buggiest-ever product in the "Skylake" generation chipsets. Microsoft, first out of the gate with Skylake chips, thus got caught up by this unreliability, leading to a falling out with Intel. Microsoft’s recent ARM push with Windows 10 is a result of that falling out; the software giant believes that Intel needs a counter to its dominance and that, as of late 2016, AMD simply wasn't up to the task.

Since then, however, another trusted source at Microsoft has provided with a different take on this story. Microsoft, I'm told, fabricated the story about Intel being at fault. The real problem was Surface-specific custom drivers and settings that the Microsoft hardware team cooked up.

What a train wreck for Microsoft. Incredible.

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Surface is pretty buggy
by leos on Tue 15th Aug 2017 16:24 UTC
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Intel or MS's fault, I don't know and don't care, but here's an expedited list of the issues our Surface Pro 4 has (i5):
1. Random bluescreens
2. Random blackscreens (only cursor visible, requires forced reboot)
3. Random bluetooth disconnects requiring restart (this hasn't happened in a couple months so maybe fixed)
4. Windows Hello camera randomly either doesn't turn on at all, or starts freaking out and can't be used to log in.
5. Surface pen stops working randomly (improved recently).
6. Screen sometimes doesn't respond to touch properly.

Overall the buggiest piece of hardware I've owned. It has gotten better with updates though so I have hope. Won't be buying another one though. Next time it's iPad + Laptop again to avoid the compromises.

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