Linked by Bob "number9" Minvielle on Fri 13th Jun 2003 18:51 UTC
Having written open source software myself, and being a subscriber to mailing lists, etc, there is a realization that the number one thing missing from smaller open source projects is feedback from users.
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As the main developer on Tux Typing, a cross platform SDL based typing game, it is interesting to see the difference between linux users and windows users.
While most of the 130,000 downloads we have had are on the windows platform, most almost all the comments/feedback/... are from linux users. Maybe this is because windows users do not know that the developers of OSS are interested in their opinions and would gladly work on making it better for them!
I agree with the author that feedback is minimal from all users, but I think there is definitely a "cultural" difference between Linux & Windows end users expectations and perspectives.
we are working on simplifying/enhancing our webpages to make it easier for end users (of all platforms) to communicate.
In response to the "bad feedback", sometimes it is a little frustrating, but I think it is good at the same time. Too much negativity can drag you down, but candy-coating all comments doesn't help anything!
Jesse - Tux4Kids
http://tuxtype.sf.net