Linked by Bob "number9" Minvielle on Fri 13th Jun 2003 18:51 UTC
Having written open source software myself, and being a subscriber to mailing lists, etc, there is a realization that the number one thing missing from smaller open source projects is feedback from users.
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Most users just get a different app if the one they are using doesn't work like they want it to. Linux users are just more trained to think that they are dealing with a person not a big corporation.
Take my experience with GAIM. I thought that it was slow and really hated the way that it put every chat session into the same window. I guess I could have submitted a request for a that feature, but instead I got rid of GAIM and installed Trillian. GAIM also installed a bunch of extra libraries onto my system, so I wasn't exactly heartbroken to see it go.