Linked by Bob "number9" Minvielle on Fri 13th Jun 2003 18:51 UTC
Having written open source software myself, and being a subscriber to mailing lists, etc, there is a realization that the number one thing missing from smaller open source projects is feedback from users.
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I disagree. I think mailing lists suck. I have so much mail already, the last thing I want to do is subscribe to some other mailing list just to get one response for a question or just to submit feedback. Mailing lists are great for developers on a project - you know, the ones that are actually INTERESTED in reading all mail posted to the list. For stuff like feedback or Q&A (tech support), message boards are a LOT more managable for the end user.