Linked by Bob "number9" Minvielle on Fri 13th Jun 2003 18:51 UTC
Having written open source software myself, and being a subscriber to mailing lists, etc, there is a realization that the number one thing missing from smaller open source projects is feedback from users.
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The #1 thing missing is not user feedback. But developer response to user feedback.
I am still waiting for so much as an acknowledgment of the bug report I filed with Mozilla. That was probably about a year ago. As far as I know, no one has even looked at it.
And then you wonder why businesess don't take open source seriously...