
I am a "Technologist", a Technology enthusiast that is usually the one that is called should a major catastrophe strike an end user. My saga of computer rescues becomes a plot that is ever so thickening, if not only for the fact that's it's becoming incredibly easy for hackers and malicious code writers these days to invade personal property to find, seek, and destroy. Each year, virus and hacker threats increase, and in addition the damage trail left behind is something of a problem. Not to forget, a majority of "PC Panic" cases I've come across are often times the same common, "major" problem.
Unless you can afford a Cisco router, all the other ones available are crappy. They do the job, but as for security, I've seen much better. First of all, it allows ICMP requests. Enough said.
I agree though, the problem comes from users not knowing what they're doing. But 2 years ago, I found the best solution to all those problems: *nix.