Linked by John O'Sullivan on Tue 7th Oct 2003 18:42 UTC
Microsoft has a little liability problem called Windows. Many are no doubt aware of a would-be class-action lawsuit launched last week in California. The suit targets Microsoft over security problems. The plaintiff is a woman who had her identity stolen. Details are
here. (NYTimes, free registration required)
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Too long have software companies hiden behind licenses which totally absolve them from the consequences of their products. With Microsoft being a monopoly on the OEM PC market (yes Benedict, they are a monopoly in the regard of a person walking off the street into a PC store wanting to buy a PC they then have only 1 choice of OS in 99% of the PC stores) they have to be held responsible for their OS.
They also have to be more active in educating the average PC user in the concept of PC maintenance and software updating. The average user expects a PC to be like a toaster in as far as you buy it and you use it but it isn't it is more like a car where maintenace has to be provided on a regular basis. There is a lack of this knowledge being passed on by the powers that be in the computing industry and people like us who do know haw to deal with PC's would represent if lucky 5% of the PC users out there.
Companies like Microsoft have to have some consumer recourse on the products and quality of them they produce. No more should they (if they choose to hide their underpinnings) be allowed to hide behind licenses and accept absolutely no responsibility.