Linked by Barry Smith on Mon 1st Dec 2003 18:34 UTC
Debian and its clones This is the second in my series of reviews for debian-based commercial distros that might be appropriate for SOHO use. The first article covered my exploration of Lindows, and this one is focused on Libranet. Before I get started with Libranet I want to clarify a couple of points.
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RE: A review is one thing, a fix is another
by fastbrowser on Tue 2nd Dec 2003 15:38 UTC

Lawrence wrote:

"As a reviewer, don't you have a responsibility to shed light, if possible, on whatever murky, seriously troublesome situations arise? "No?" Well, OK.... Your call.

So: Interesting, +1. Failure to follow through as a real user would, -1. Failure to provide as much required information as realistically possible, -1. Score: -1.

Maybe now you would like to "weight" those points <g>."
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Excellent review on the reviewer.!

The failure to contact Libranet's tech support, denotes a certain lackadaisical attitude on the reviewer's part, while at the same time penalizing the distro in question. When reviewing Lindows, he penalized it, and correctly I may add, for being slow in answering or for the quality of the help, I can't remember exactly, but it was fair. Here, he doesn't even try to contact the Libranet's tech support department.

I think the problem lies in the fact, that eventhough, he clarifies at the beginning of this review that he doesn't care about all the zealots and narrow-minded users, that he will review it according to his needs as a technical writer,
this is not the case. As you read the review, you find a certain tendency to appease most of the crowd, the notion prevails that if he doesn't find something definitely wrong with the distro, it would become a boring review. I speculate that, unbeknown to him, he is betraying his own ideals, he is being affected by the crowd.

I perceived he was under some kind of pressure to "find something wrong with Libranet" so as not to appear partial to Libranet, which is evidently a sword of two edges, because it defeats his purpose of being biased and worried about his own needs (which is fine with me and valid, because it makes the article interesting).

Part of the problem is that he didn't have to pay for the distro. When a person pays $60 for a distro, and something like that happens, and you only have one box, you will call the tech support department in a jiffy, you will be pissed or worried as hell, I know most of us do.

Or would that have been too easy, and was this the way of "making it more interesting" by not finding the answer to this GRUB "bug"?
If the reviewer is a technical dummy as he states he is, who you gonna call? Ghostbusters??? No, the guys who sold you the software, that's who!

So, stick to what your principles in reviewing are, and don't worry about us, but be CONSISTENT.

thanks. ;)

fb