Linked by Nicholas Blachford on Wed 11th Aug 2004 07:53 UTC
Editorial Computers are complex systems but it's a mistake to assume they need to be complex to use. However, usability is not as easy as it may first seem. It is a different discipline from software development lacking the strict logic or having a "right way". There are only differing requirements and differing collections of guidelines. Making things easy is difficult.
Permalink for comment
To read all comments associated with this story, please click here.
Usability People
by infosoph on Wed 11th Aug 2004 12:38 UTC

"I've never seen a programmer driven OS (volunteer or paid) produce usability to the same level as companies with usability people."
While this may be true, and many of the principles laid down in the article may be useful, this is only one small aspect of usability...The author has basically summarized many broad discoveries that "usability people" have made over the years, but software and OS usability requires constant testing of interfaces in order to achieve better usability for everything from the choice of labels used in menus to appropriate amount of configurability. Usability is a moving target that requires more effort than simply taking accepted standards at face value and calling it a day.