Star Demand Service and Support from Tech Companies
Linked by Fred McCann on Wed 25th Aug 2004 21:00 UTC
In the News I recently had a bad experience with an application service provider that illustrated a growing problem with technology companies- lack of service and support. We have grown complacent as technology consumers and we allow vendors to offer very poor levels of service that wouldn't be allowed in other markets.
E-mail Print r 0   · Read More · 48 Comment(s) http://osne.ws/69m
Permalink for comment
To read all comments associated with this story, please click here.
My dot mac service sucks too
by Beavis on Wed 25th Aug 2004 21:33 UTC

It was worth $99 a year for all the preks: wordlwide IMAP access, ad-free webmail, and a iDisk. But the service has always been "up and down". And the "web only" support policy sucks.