Linked by Kostis Kapelonis on Mon 29th Nov 2004 18:55 UTC
Editorial The IT sector today is a complete mess. The end-users rarely understand this, but most insiders reach a point when they realize that things should be different. The problems are numerous but they all reduce to a basic principle. IT and consumer electronics companies are interested more about money than helping people solve their problems. Of course companies need to make a profit and nobody denies that. They should however make money by helping people and not by creating more problems for them.
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RE: complexity
by Hetty Bembler on Mon 29th Nov 2004 20:20 UTC

No one is arguing that there shouldn't be complex tools for users who do complex things. Why not a simple interface for, say, a word processor as well as one that does everything and the kitchen sink (ie MS Word). While OS X is not perfect, the apple iLife apps have gone a very long way in terms of design (not just automation) in making things usable by Joe Bagadonuts. Very little in the windows world even comes close to the simplicity and usefulness of iTunes or iPhoto. Yes, they are simple programs, but advanced users have options (like Photoshop) to suit their own needs as well.

Again, the point is not that computers need to be simplified, its that they shouldn't be sold as simple devices when they are in fact not.