Linked by Kostis Kapelonis on Mon 29th Nov 2004 18:55 UTC
Editorial The IT sector today is a complete mess. The end-users rarely understand this, but most insiders reach a point when they realize that things should be different. The problems are numerous but they all reduce to a basic principle. IT and consumer electronics companies are interested more about money than helping people solve their problems. Of course companies need to make a profit and nobody denies that. They should however make money by helping people and not by creating more problems for them.
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When helping my 86-year-old Dad...
by Jud on Mon 29th Nov 2004 21:15 UTC

...who, yes, did expect that his iMac would do things like organize his stuff *for* him, or at least that he would be able to figure out where that stuff went, how to open documents/programs, etc., etc....

And he still has no idea of the distinction between the Internet and his local machine - I just get blank looks whenever he's trying to "save" a Web page and mail it to someone, and I tell him just to copy-and-paste the link instead. The link? Yah, that thing in the address bar....

Occasionally when he's venting his frustration, I ask him what crystal radio sets were like when he was a kid - fiddly damned things, weren't they? And now you just mash a button and your station starts playing. Though Dad almost certainly won't get to see it, the push-a-button-and-get-what-you-want-instantly phase of computing is coming, I think.

I agree with the comment re embedded devices. I'm not at all sure the general-purpose computer will be with us a decade or two from now. More likely game machines will be separate from media controllers will be separate from handheld phone/chat/email/Web devices (that will do word processing via dictation).