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It is not true that automatical functions and wizards and such are just plain easy and a good way.
I have an 40 year old illustrator friend who breaks cold sweat everytime he needs to use a computer. We had a course on Dreamweaver. He did not understand it, mousing around in menus was complicated, offering lots of different choices with little info and he got scared. He wanted to understand and not just do what he was told to. I tried to explain and help but he was just staring me blankly.
So I teached him plain HTML with a simple text editor in 15 minutes. And that was easy for him to understand because now *he* was in control, not the fscking machine!
I think systems should be more transparent about their inner workings, allowing users to understand.