Linked by Kostis Kapelonis on Mon 29th Nov 2004 18:55 UTC
Editorial The IT sector today is a complete mess. The end-users rarely understand this, but most insiders reach a point when they realize that things should be different. The problems are numerous but they all reduce to a basic principle. IT and consumer electronics companies are interested more about money than helping people solve their problems. Of course companies need to make a profit and nobody denies that. They should however make money by helping people and not by creating more problems for them.
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this thing about "easy"..
by alt on Tue 30th Nov 2004 00:19 UTC

It is not true that automatical functions and wizards and such are just plain easy and a good way.

I have an 40 year old illustrator friend who breaks cold sweat everytime he needs to use a computer. We had a course on Dreamweaver. He did not understand it, mousing around in menus was complicated, offering lots of different choices with little info and he got scared. He wanted to understand and not just do what he was told to. I tried to explain and help but he was just staring me blankly.

So I teached him plain HTML with a simple text editor in 15 minutes. And that was easy for him to understand because now *he* was in control, not the fscking machine!

I think systems should be more transparent about their inner workings, allowing users to understand.