Linked by Kostis Kapelonis on Mon 29th Nov 2004 18:55 UTC
Editorial The IT sector today is a complete mess. The end-users rarely understand this, but most insiders reach a point when they realize that things should be different. The problems are numerous but they all reduce to a basic principle. IT and consumer electronics companies are interested more about money than helping people solve their problems. Of course companies need to make a profit and nobody denies that. They should however make money by helping people and not by creating more problems for them.
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RE: Programs with different levels of complexity
by GrantP on Tue 30th Nov 2004 05:11 UTC

No, no, no! I'm sorry, but the different levels of complexity for different users dealie is bullocks.

Take a look at the "simplified" Windows XP control panel for example. The old version, although somewhat cluttered, is familiar to a number of people who have used the Microsoft Windows interface over the years. The new version completely screws everyone up. Options are buried, and the whole task of relearning for the people in the intermediate category of users leads to them having to learn a whole new layout or find a way to revert to the previous system. And that's not to mention having to field tech support calls where the UI could be one of (in your case, three) categories: newbie, computer literate, or power user.

Remember that there are some people who, no matter how explicit the instructions are, will still manage to screw things up or get lost.

Even worse is the labels attached to each of these categories. Would a new user be taunted for being a newbie? Oh, and I'm a software programmer by trade. Should I really be limitted to the power user category? I vote for a fourth option for programmers! How about a fifth category for kernel hackers? Or a sixth category for musicians?

In all seriousness, though: is this really a way to make computer usage simpler?