Linked by Kevin Russo on Tue 7th Dec 2004 06:19 UTC
Geek stuff, sci-fi... Geek is defined by Dictionary.com as 'A person who is single-minded or accomplished in a scientific or technical pursuit'. Many of us either acknowledge ourselves as computer geeks or are labeled by Friends, Family, and/or Colleagues as the such. This is not a condescending statement and should not be taken in a negative connotative way. It is in fact an admiration of our technical skills and abilities.
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RE: Tech Support
by nonamenobody on Tue 7th Dec 2004 09:12 UTC

The reason you write your first response to a 'help me!' post as if the person requesting help is reasonably knowledgeable is simple. It's fast and efficient and avoids the possibility of condescending to the poster. If you say 'just edit the fstab and mount the drive' and they don't know what that means, they will follow up and ask, at which point you knock it down a technical level and explain.

That is a fair point; forums and message boards support dialogue, so why not make use of it. However, if I saw a question like the one in the article, my first response would be to ask for a better question and probably point them in the direction of Eric S Raymonds 'How to ask questions the smart way'. I would probably also prompt them for the info, I felt might be of most use (make/model, whether it has been formatted, which distro, etc.).