Linked by Neil Lucock on Tue 22nd Feb 2005 22:17 UTC
I'd better start by admitting that I'm a fan of KDE. It's not because it works like Windows, but for the quality of the tools available. However, a GUI is just a way of doing something and I think I've been a bit dismissive of the Gnome desktop up to now. I read a few reviews of Ubuntu, looked at their web site and decided to have a look. I wanted a general purpose (desktop) distribution and an opportunity to get to know the Gnome utilities.
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Just to avoid unneccesary reactions: what I had in mind is that, if it is possible to make something self-explanatory, it should be. Anything less is unacceptable, and I mean that literally.
Something might work well for you, but it will never work well for everybody. A jack of all trades is good at nothing.
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I knew I shouldn't have been so dramatic
It follows from this that a developer cannot say "go read the manual" or "search the net" unless it is not practically possible to make it self-explanatory. I think in many of the cases that are likely to pop up here, there will be eminently good solutions to make it self-explanatory if one just takes the task seriously.
Mac and Windows are both much better at this because they have clearer focus on non-technical users (note that I didn't say they don't have usability problems).