Linked by Mayuresh Walke on Thu 21st Apr 2005 08:01 UTC
What's the best way to: a. Improve usability in software applications? b. Review usability of existing software? c. Generate, encourage and review new ideas on software UI design? d. Make all this research work freely available to everyone (open source, proprietary, etc.)? e. Connect with all developer groups and individuals out there to share this work with them? Read more to find out.
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i believe the best ui is one that the user does not know even exists - the purpose of a ui should not be to wow the user but rather aid him/her to be more productive and use the application in the quickest and best manner - aid that user to get the job done
a terrible example is the verizon menu structure to setup voice mail - unless you know, it is not clear how to setup your long term message.
In the area of usability, i would suggest looking at john whiteside's original paper on the topic - i still think it lays out the principals of usability quite nicely but it is an art form.