Linked by drsmoothy on Sat 7th May 2005 18:54 UTC
Linux When I read the article on Slashdot & OSNews that Linare was putting out a sub-$500 notebook, I immediately jumped on the deal. I purchased a laptop directly from Linare in early February. Their site stated that I would receive the laptop in 2-4 weeks. I waited in anticipation.
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buyer beware?
by Anonymous on Sat 7th May 2005 21:12 UTC

Perhaps so in this case, at least... It seems to me that Linaire is one of those companies that outsourced just about everything. The hardware manufacturer, the support personelle, and probably the shippers as well. You can tell from the poor grammar in the e'mail quotes. I'll tell you though, unless you are Mr Deep Pockets Corporation, Dell's support is identical if you have a problem with their consumer line products. In short, nothing gained in spending 2x as much on Dell laptops as their consumer support department is in India.

People say "you get what you pay for" and I've seen a lot of that in the comments section. But the author payed his good money in good faith for a product that came late and incomplete. It should have come with recovery CDs, manuals, and they should have honored their own promises. No company that acts this way will be in business long. Linaire certainly will get no business from me even through third parties like Walmart. Guess I'll just save my money up for a Powerbook w/ extended warranty sometime in the future since my favorite laptops have been sold to Lenovo...