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Not the first one to have trouble with Linare... I signed up for an @linux.net e-mail with them. Suddenly overnight they stopped the service with no message whatsoever. They just changed it to @linuxtimes.net. No money back... No official message from them. No sorries. I have tried calling them several times, sent e-mails... no answers at all. They are a shame to the Linux industry.
However bad support like this aint that uncommon. Ive gotten little or bad reply for players like Dell. Yeah...Ive had big problems with them aswell... Almost had to go to court to come to a reasonable agreement with them. I'd actually rather go with Linspire and their offers. They seem to do the right thing. In addition to the Linspire desktop looks much better. Linare must be the biggest mockery of GUI design Ive ever seen.