Linked by drsmoothy on Sat 7th May 2005 18:54 UTC
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What did you expect for a $500 notebook? It's pretty obvious exactly what corners Linare cut.
A simplle/decent manual & restore CD would probably kill off at least 50% of their support requests. e.g. My macs/powerbooks/ibooks come with decent manuals and I've NEVER used their support line, but then again, I've never used support line for any computer product...
(Did you try google?)