Linked by Keith Burgess on Mon 20th Jun 2005 17:48 UTC
Tired of getting up from your desk to fax a document? Have you ever wondered why your company's call center maintains wall-sized desks of fax machines? Employees at many large organizations are asking the same questions. Fortunately, so is Biscom, Inc. While there are a few companies providing enterprise fax solutions, Biscom, in this author's opinion, stands out as the market leader.
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Yes. Most of the stuff mentioned in the article can be done with HylaFax. I have here HylaFax working without problems.
I don't see anything special (for me) in this Biscom solution. However... I have to admint, that I absolutly see a market and a reason for this Biscom Fax solution.
They even have a solution for IBM Domino! This shows me, that they have a well designed product.
I know that you can do most of the stuff mentioned in the article with HylaFax. But with HylaFax you don't get that much confort out of the box as you get with this Biscom solution. I don't know the Biscom product, but it seams to be okay. It took me alot of time to integrate HylaFax into Domino (writing many many lines of C code to integrate HylaFax as an DSAPI filter) and it looks like, that Biscom has that all already. Anyway... inboud and outbound faxing is just half of the game. The stuff around the faxing service is much more dificult to do then just plain faxing. A good enterprise solution must have easy interface for managing the fax service, support for many diffrend file formats (automatic sending of Excel, World, PowerPoint, etc.), support for diffrend policies, ....
I want to see that already offered by HylaFax! And all that out of the box. If you know a easy way of automaticly sending attachments, then let me know. Because than I can replace the solution I have now done on my Linux server (runing Wine on a frame buffer and using the varios Microsoft viewers to generate a Postscript document out of the doc, xls, ppt, ...) with the more easy one.
cheers
reflex