Linked by Keith Burgess on Mon 20th Jun 2005 17:48 UTC
Internet & Networking Tired of getting up from your desk to fax a document? Have you ever wondered why your company's call center maintains wall-sized desks of fax machines? Employees at many large organizations are asking the same questions. Fortunately, so is Biscom, Inc. While there are a few companies providing enterprise fax solutions, Biscom, in this author's opinion, stands out as the market leader.
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Re: Re: HylaFax
by reflex on Mon 20th Jun 2005 20:44 UTC

Problem is, Hylafax only works on Unix. This is a Windows application. So, it's like comparing apples and oranges. Administrators running on Win will need to see a comparison between two or more similar apps running on the same OS.

There are many products for enterprise faxing working on Microsoft Windows. I could name a hand full of solutions in the same area as the described Biscom solution.

What I can tell from my experiance is, that from the function viewpoint most of them are the same (at least the one falling in the same category as the described Biscom solution). The difference is in the way how the management interface is an how scalable the solution is.

However... I see more solutions like TopCall ( http://www.topcall.com/ ) in the enterprise then solutions like Biscom.

I don't have anything against such solutions as Biscom, but enterprise wiede faxing is another beast and has to offer more stuff then the Biscom solution. I personaly would see the Biscom solution on a small department level or on a small (<1000 employees) company.

Anyway... anyone juping up and down and jelling HylaFax, when they spot the word FAX, has no clue about enterprise faxing (this is my personal view and yes! I use HylaFax, but my company is small...)