Linked by Keith Burgess on Mon 20th Jun 2005 17:48 UTC
Tired of getting up from your desk to fax a document? Have you ever wondered why your company's call center maintains wall-sized desks of fax machines? Employees at many large organizations are asking the same questions. Fortunately, so is Biscom, Inc. While there are a few companies providing enterprise fax solutions, Biscom, in this author's opinion, stands out as the market leader.
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The author is right that Faxing servers like this run to the $50,000 mark -- even for small enterprises. It's just the nature of centralized enterprise faxing (at least based on commercial products).
We've been using an ASP fax service that has reduced the faxing costs for our 250 attorney law firm to about $2,000 a month, and shares most of the features of a FAXCOM or RIGHTFAX (Bizcom's competitor). When you add in the cost of supporting the FAXCOM product, include the cost of the phone calls themselves, the ASP model really starts to work.
It's also intrisically nice to not have to deploy infrastructure resources and management time to a dying technology like faxing.