Linked by Jay Sabol on Fri 4th Oct 2002 00:49 UTC
Red Hat Well, here on OSNews, there has been plenty of discussion about Red Hat 8, what it is, what it isn't, the Bluecurve look and many other features and issues. I ordered Red Hat 8 Personal Edition and decided to see how close Red Hat 8 may be to a distribution that Joe and Jane User could install and use.
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Here's a ticket for the clue bus
by Kady Mae on Fri 4th Oct 2002 18:01 UTC

Has it ever dawned on an PC Linux distro creator that perhaps they should, do something like go to a shopping mall and gather 50 people and offer them $50 for no more than 3 hours of their time.

Everybody starts with a "clean" machine from a variety of PC manufacturers. The task is to install the distriubtion from scratch and ...

1) Group A has to connect to the internet (surf the web) and send an e-mail.

2) Group B has to install a scanner, scan a picture, crop it, copy it to a disk and give it to some one in group A or group C for printing or attaching to an e-mail.

3) Group C needs to create a document and print it.

4) Group D must burn a CD.

5) Group E must connect a digital camera or a PDA and download.

Each group has 2 staffers behind them taking mad notes about what's going wrong and how to make all of this possible WITHOUT EVER NEEDING TO OPEN THE FERSHENGLUGSHER TERMINAL!

(In fact, if one of the sampled 50 includes a *nix head they are not allowed to open the terminal at all.)

It might be eye opening for them, about what a REAL desktop usable consumer/business OS needs out of the box.