Linked by Charles Williams on Wed 16th Apr 2003 04:11 UTC
In the previous article, our computer newbie family, Mike, Diane, Mary and Carla, had decided they wanted GNU/Linux installed on the new family/business computer. Debian, via Libranet 2.0, was installed on the system, with appropriate business/office software, as well as the Gnome desktop environment. The next steps involved getting the system configured for easy use and adding various minor tweaks. Mike, Diane and the kids were not involved during the configuration phase of the system. 
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Having attempted, off and on, to install some version of Linux over the past 18 months or so, I finally had an "idea".
Knowing nothing about computers or Linux I saw a website that was offering businesses Linux services. I phoned them, explained that I was an individual and that I had been trying to install a linux OS,and asked them how much they would charge to install any Linux OS. I said that the install HAD to work; i.e CD burning, internet connection, dvd playing etc.
They said that it might take 1-3 days.
I replid that this , at their rates, would cost a fortune.
They were very pleasant to talk to.