Linked by Charles Williams on Wed 16th Apr 2003 04:11 UTC
In the previous article, our computer newbie family, Mike, Diane, Mary and Carla, had decided they wanted GNU/Linux installed on the new family/business computer. Debian, via Libranet 2.0, was installed on the system, with appropriate business/office software, as well as the Gnome desktop environment. The next steps involved getting the system configured for easy use and adding various minor tweaks. Mike, Diane and the kids were not involved during the configuration phase of the system. 
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to be honest i tried linux several times but never really had the time to explore much. however it seems you think an OS like windows is a piece of cake, i tell you it can be frustrating as hell at times.
i am the "tech support" for my mother and her aging computer running win2000pro sp3. lately she wanted to see a big .avi file of her wedding a friend salvaged from 8mm. i spent 4 hours including updates to MP9, Divx and what the hell lets throw in a nimo codec pack because i dont know what the problem is any more. btw the file checked ok on my computer (win9x). so what the fuck?
you say thats nothing? got to set up a usb adsl modem for my sister in law. she can handle computers all right. at first the computer was set with winME (anybody say yuck?).
she installed the bugger in no time off the cd. an example of windows ease of use? yea probably. but as the decision was made to switch to winXP it turned out its no go. seemingly every thing would go smooth except the part when you wish to actualy connect. and of course once somthing is installed and didnt come with a bullet proof uninstall the only way to pry the .inf files out is with your teeth. i did notice the the install cd was installing something more that looked like some update. didnt help me though. after installing XP two or three times that night and trying every resource i could find on the web (scattered on many many different sites) i gave up set up winME and in less than an hour was set up to download winXP SP1. yes once i had that i set up XP with SP1 and it all worked fine but for getting this tiny upgrade of ~130MB i had to have the adsl that cant aperantly work without it. A FUCKEN USB DEVICE !!!!. pnp down the drain.
so yes, windows is easy to configure and set up.