
The following letter was received from
Eric S. Raymond, who has sent it to a number of Linux-related publications and mailing lists. It is presented verbatim.
"After thirteen years as a loyal Red Hat and Fedora user, I reached my limit today, when an attempt to upgrade one package pitched me into a four-hour marathon of dependency chasing, at the end of which an attempt to get around a trivial file conflict rendered my system unusable."