Can Google Apps Move Up Market?

Despite holding grassroots appeal among guerrilla IT workers fed up with IT’s sluggish responses to their requests, Google Apps’ traction in the enterprise remains overblown. Sure, Google claims more than 500,000 companies have signed up for Google Apps, but according to Gartner, only a handful of employees at each company uses the tools. Comparing that with Microsoft Office’s 500 million users, Garnter analyst Tom Austin calls Google Apps’ cloud-computing impression on the enterprise ‘a raindrop.’

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