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		<title>OSNews: </title>
		<link>http://www.osnews.com/story/21371/Surface_Setup_Is_Bad_User_Experience_Stunning</link>
		<description>Exploring the Future of Computing</description>
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		<copyright>Copyright 2001-2009, David Adams</copyright>
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		<lastBuildDate>Sat, 28 Nov 2009 02:03:47 GMT</lastBuildDate>
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			<title>Original article removed</title>
			<link>http://osnews.com/thread?360424</link>
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			<description>The original article was removed after Microsoft responded that professional setup was supposed to be included with the unit.  Many of the points made in that article were not just about the setup and are still valid, so you can read the original cached by Google: <a href="http://74.125.95.132/search?q=cache:slfEjqHmIyoJ:kinesismomentum.wordpress.com/2009/04/16/skin-deep-usability/+Skin+Deep+Usability&amp;cd=1&amp;hl=en&amp;ct=clnk&amp;gl=us" rel="nofollow">http://74.125.95.132/search?q=cache:slfEjqHmIyoJ:kinesismomentum.wo...</a></description>
			<pubDate>Fri, 24 Apr 2009 23:27:00 GMT</pubDate>
			<author>donotreply@osnews.com (dinomite)</author>
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			<title>Comment by Blomma</title>
			<link>http://osnews.com/thread?360437</link>
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			<description>What i find most worrisome is the fact that they removed the original article, especially since it was a fair and to the point recount on how microsoft had botched the setup experience.Edited 2009-04-25 00:43 UTC</description>
			<pubDate>Sat, 25 Apr 2009 00:42:00 GMT</pubDate>
			<author>donotreply@osnews.com (Blomma)</author>
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		<item>
			<title>price</title>
			<link>http://osnews.com/thread?360445</link>
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			<description>in the end, 17K $ still a very high price !! <br />
Even too high for a piece of crap.<br />
<br />
Better create it alone,</description>
			<pubDate>Sat, 25 Apr 2009 01:19:00 GMT</pubDate>
			<author>donotreply@osnews.com (boulabiar)</author>
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			<title>Completely useless</title>
			<link>http://osnews.com/thread?360446</link>
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			<description>People die of hunger every day and this morons (well, a customer) spend 17k in this completely overpriced piece of crap? Oh the capitalism.</description>
			<pubDate>Sat, 25 Apr 2009 01:19:00 GMT</pubDate>
			<author>donotreply@osnews.com (sbenitezb)</author>
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			<title>RE: price</title>
			<link>http://osnews.com/thread?360447</link>
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			<description>You beat me for some seconds <img src="/images/emo/smile.gif" alt=";)" /></description>
			<pubDate>Sat, 25 Apr 2009 01:20:00 GMT</pubDate>
			<author>donotreply@osnews.com (sbenitezb)</author>
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			<title>RE: Completely useless</title>
			<link>http://osnews.com/thread?360448</link>
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			<description>not only hunger<br />
<br />
See what happens in Iraq,<br />
Bush killed 1.5 million iraqui and counting<br />
<br />
It has even made all the world full of crap.</description>
			<pubDate>Sat, 25 Apr 2009 01:23:00 GMT</pubDate>
			<author>donotreply@osnews.com (boulabiar)</author>
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			<title>RE[2]: Completely useless</title>
			<link>http://osnews.com/thread?360449</link>
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			<description>I hope they pay for this new world economic crisis they created.</description>
			<pubDate>Sat, 25 Apr 2009 01:28:00 GMT</pubDate>
			<author>donotreply@osnews.com (sbenitezb)</author>
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			<title>RE[3]: Completely useless</title>
			<link>http://osnews.com/thread?360450</link>
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			<description>We are paying already !<br />
<br />
The best thing is that the crisis is made in USA and everyone is paying for it !! Should we be responsible for their crazyness ??</description>
			<pubDate>Sat, 25 Apr 2009 01:39:00 GMT</pubDate>
			<author>donotreply@osnews.com (boulabiar)</author>
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			<title>lol</title>
			<link>http://osnews.com/thread?360453</link>
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			<description>Microsoft Surface will NEVER be ready for the desktop! You need to have a computer science degree to set it up! :-P</description>
			<pubDate>Sat, 25 Apr 2009 02:21:00 GMT</pubDate>
			<author>donotreply@osnews.com (3rdalbum)</author>
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			<title>no surprises</title>
			<link>http://osnews.com/thread?360469</link>
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			<description><i>best summed up by Amanda who, when asked why it was taking us so long to get the machine up and running, and why we all looked so unhappy, replied âOh, itâs just soâ¦Microsofty.â</i><br />
<br />
I felt thousands of heads nodding knowingly when I read that. Some things never change.</description>
			<pubDate>Sat, 25 Apr 2009 05:11:00 GMT</pubDate>
			<author>donotreply@osnews.com (l3v1)</author>
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			<title>RE: Completely useless</title>
			<link>http://osnews.com/thread?360476</link>
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			<description>Even capitalists should be able to find better ways to spend $17k, I mean, think of it, how much excitement can you get for $17k, other than buying this crap?</description>
			<pubDate>Sat, 25 Apr 2009 06:20:00 GMT</pubDate>
			<author>donotreply@osnews.com (fluxy)</author>
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			<title>M$ Surface</title>
			<link>http://osnews.com/thread?360485</link>
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			<description>I had the &quot;chance&quot; to use it in a company thay bought it, and during my test, the system has shown me an error...<br />
<br />
So it still Microsofty...</description>
			<pubDate>Sat, 25 Apr 2009 07:29:00 GMT</pubDate>
			<author>donotreply@osnews.com (boulabiar)</author>
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			<title>RE: M$ Surface</title>
			<link>http://osnews.com/thread?360494</link>
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			<description>Judging by this article and your comment it definitly doesn't sound like it's an Apple product.</description>
			<pubDate>Sat, 25 Apr 2009 08:54:00 GMT</pubDate>
			<author>donotreply@osnews.com (Lennie)</author>
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			<title>Surface</title>
			<link>http://osnews.com/thread?360495</link>
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			<description>I personally know that Surface is a great machine but the article was truly fun to read and comical too <img src="/images/emo/smile.gif" alt=";)" />  And no, it wouldn't change my mind about getting one. If I had extra cash I would get one.Edited 2009-04-25 08:58 UTC</description>
			<pubDate>Sat, 25 Apr 2009 08:56:00 GMT</pubDate>
			<author>donotreply@osnews.com (OSGuy)</author>
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			<title>RE: Completely useless</title>
			<link>http://osnews.com/thread?360507</link>
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			<description>What difference do you think $17k one way or the other would make to world hunger?  You're talking like $17k is huge pile money.  You should take a look at the over priced piece of crap market some day, $17k is a complete bargain in the scheme of things.<br />
<br />
And anyway, what do you care what others do with their discretionary income?  It really doesn't affect you or anyone else.  What if it turns out that the person in question had donated $27k to charity, would it be OK for him to spend some money on himself then or should we all be forbidden from spending any money on unnecessary distractions?</description>
			<pubDate>Sat, 25 Apr 2009 11:56:00 GMT</pubDate>
			<author>donotreply@osnews.com (dagw)</author>
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			<title>RE[3]: Completely useless</title>
			<link>http://osnews.com/thread?360556</link>
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			<description><div class="cquote">I hope they pay for this new world economic crisis they created. </div><br />
 <br />
 They won't pay for the new world economic crisis - we will for many years to come. Things won't change until we have a society that is truly meritocratic so that only the best rise to the top rather than the mediocre oxygen thieves that sit there right now.<br />
 <br />
 Back to the $17,000 big ass table - nice to see how companies scream and moan about how they are suffering and yet more than happy to waste a huge mount of money on pointless extravagance. These are the same sorts of people who demand the rest of the organisation to tighten the belt but they should be allowed to ride around in private jets, stay in expensive hotels and host expensive parties that add NOTHING to do the bottom line of the company.<br />
 <br />
 Maybe I'm heading off too far on the Protestant frugality but I long for the day when a CEO is paid a modest amount, travels in economy class, stays in a moderately price motel that the common man would, and eat in restaurants that are priced reasonably rather than being equal to the GDP of a small island nation.Edited 2009-04-26 04:20 UTC</description>
			<pubDate>Sun, 26 Apr 2009 04:20:00 GMT</pubDate>
			<author>donotreply@osnews.com (kaiwai)</author>
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			<title>RE[4]: Completely useless</title>
			<link>http://osnews.com/thread?360562</link>
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			<description><div class="cquote">Back to the $17,000 big ass table - nice to see how companies scream and moan about how they are suffering and yet more than happy to waste a huge mount of money on pointless extravagance </div><br />
You do realize that 'companies' isn't a singular term right?  That there are in fact many independent companies all around the world and that they don't all operate like a borg like mass.  <br />
<br />
I also find it highly amusing that so many people think $17000 is a huge amount of money, it isn't. It's pocket change in the grand scheme of things.  Even if we're just talking &quot;pointless extravagances&quot; $17000 is an incredibly cheap &quot;pointless extravagance&quot;.  And a surface table is probably the most useful and practical &quot;pointless extravagance&quot; they could have spent their money on.<br />
<br />
<div class="cquote">ride around in private jets, stay in expensive hotels and host expensive parties that add NOTHING to do the bottom line of the company. </div><br />
Um, what do you think they do at these parties and meetings?  They meet customers and suppliers, make contacts and get deals done.  You know sort of stuff that IS the bottom line of most companies.  Like it or not the CEO of one company playing a few rounds of golf with the CEO of some other company can easily add far more to the bottom line than thousands of man hours of hacking code.<br />
<br />
<div class="cquote">Maybe I'm heading off too far on the Protestant frugality but I long for the day when a CEO is paid a modest amount, travels in economy class, stays in a moderately price motel that the common man would, and eat in restaurants that are priced reasonably rather than being equal to the GDP of a small island nation. </div><br />
Make me business case.  I'm not saying that there aren't  CEO's that aren't incredibly overpaid, there are.  But I don't see how drastically slashing CEO pay across the board will have any positive effect other than temporarily appeasing the proletariat.  There are plenty of countries that have CEO salaries a fraction of what the US offers, why don't you compare and contrast the US to those countries to see what you win and what you lose.</description>
			<pubDate>Sun, 26 Apr 2009 08:58:00 GMT</pubDate>
			<author>donotreply@osnews.com (dagw)</author>
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			<title>RE[5]: Completely useless</title>
			<link>http://osnews.com/thread?360571</link>
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			<description><div class="cquote">You do realize that 'companies' isn't a singular term right?  That there are in fact many independent companies all around the world and that they don't all operate like a borg like mass. </div><br />
  <br />
  Mind my sarcasm, but how original, attacking me on my grammar.<br />
  <br />
  <div class="cquote">I also find it highly amusing that so many people think $17000 is a huge amount of money, it isn't. It's pocket change in the grand scheme of things.  Even if we're just talking &quot;pointless extravagances&quot; $17000 is an incredibly cheap &quot;pointless extravagance&quot;.  And a surface table is probably the most useful and practical &quot;pointless extravagance&quot; they could have spent their money on. </div><br />
  <br />
  Just then you embody exactly what is wrong with society - &quot;oh, don't worry about that, its small in the grand scheme of things&quot; whilst ignoring that it is the accumulation of many things like that which result in massive budget deficient, cost blow outs etc. The old story of looking after the pennies and the pounds will take care of themselves.<br />
  <br />
  <div class="cquote">Um, what do you think they do at these parties and meetings?  They meet customers and suppliers, make contacts and get deals done.  You know sort of stuff that IS the bottom line of most companies.  Like it or not the CEO of one company playing a few rounds of golf with the CEO of some other company can easily add far more to the bottom line than thousands of man hours of hacking code. </div><br />
  <br />
  Show me one example of extravagant parties and I'll show you a customer who doesn't want to put up with that crap. Contrary to popular belief, most customers whom I have spoken to don't want to deal with the superficial displays of pomp and ceremony. Reminds me of a friend who went to so many of these lavish parties that they all blended together and become a burden to turn up to.<br />
  <br />
  I've been in the same situation where by the 4th one I've been to I find the superficial friendliness so revolting that it actually turns me off doing business with that said organisation.<br />
  <br />
  <div class="cquote">Make me business case.  I'm not saying that there aren't  CEO's that aren't incredibly overpaid, there are.  But I don't see how drastically slashing CEO pay across the board will have any positive effect other than temporarily appeasing the proletariat.  There are plenty of countries that have CEO salaries a fraction of what the US offers, why don't you compare and contrast the US to those countries to see what you win and what you lose. </div><br />
  <br />
  If the CEO needs over a million to get out of bed in the morning to go and work for your said company then they aren't going to look out for the long term viability of your company. They are only in there for the quick buck and have no passion for what they do - I'd want a passionate CEO who sees working for my company as a long term position where long term profit growth and positive corporate citizenship is taken seriously than simply a CEO who cuts, cuts, cut, cuts and thinks that he is a bloody genius because he has cut thousands of jobs in the area where the products are made - and then find in 3-4 years time that the products are so far behind the marketplace (because of a lack of R&amp;D - reminds me of Sun getting rid of thousands of programmers but keeping their under-performing marketing department who couldn't market their way out of a paper bag) that one ends up going bankrupt.<br />
<br />
You think quarter to quarter, I think 10-20 years time. I ask myself, &quot;should I waste money now or prudently invest for the long term?&quot;. Maybe if businesses prudently invested for the long term we wouldn't see the alphabet soup of companies coming cup and hand to the government for bail outs.Edited 2009-04-26 12:29 UTC</description>
			<pubDate>Sun, 26 Apr 2009 12:24:00 GMT</pubDate>
			<author>donotreply@osnews.com (kaiwai)</author>
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			<title>RE[6]: Completely useless</title>
			<link>http://osnews.com/thread?360572</link>
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			<description><div class="cquote">I've been in the same situation where by the 4th one I've been to I find the superficial friendliness so revolting that it actually turns me off doing business with that said organisation.  </div><br />
<br />
Then you aren't a very good employee. Your personal opinion of someone should not interfere with the assessment of the chances that person might bring to your company.<br />
<br />
I disliked many of my customers at my previous job to the bone, but I kindly helped them anyway because my boss is paying me to do so. My own opinion of the customers is wholly irrelevant.<br />
<br />
Worst type of customer: those that friendly touch me. DO. NOT. EVER. DO. THAT.</description>
			<pubDate>Sun, 26 Apr 2009 12:29:00 GMT</pubDate>
			<author>donotreply@osnews.com (Thom_Holwerda)</author>
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			<title>RE[7]: Completely useless</title>
			<link>http://osnews.com/thread?360573</link>
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			<description><div class="cquote">Then you aren't a very good employee. Your personal opinion of someone should not interfere with the assessment of the chances that person might bring to your company.<br />
<br />
I disliked many of my customers at my previous job to the bone, but I kindly helped them anyway because my boss is paying me to do so. My own opinion of the customers is wholly irrelevant.<br />
<br />
Worst type of customer: those that friendly touch me. DO. NOT. EVER. DO. THAT. </div><br />
<br />
Has nothing to do with not liking the people; the people are all right, it is the environment I can't stand. btw I was speaking as someone who ran a company - I can assure you Thom that customers respect a person who is open and honest with them than someone who simply goes around saying the right things. You maybe able to BS your way through something but I like to be able to sleep straight in bed at night.<br />
<br />
Customers I don't win over instantly come back later and say, &quot;well, the guy I went with turned out to be all talk&quot;. The only thing I have is reputation. It can take years to build up a trusted reputation and it can be lost in a matter of days because of bad decisions and dishonesty.</description>
			<pubDate>Sun, 26 Apr 2009 12:36:00 GMT</pubDate>
			<author>donotreply@osnews.com (kaiwai)</author>
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			<title>RE[2]: Completely useless</title>
			<link>http://osnews.com/thread?360578</link>
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			<description>Typical consumism mentality. The world is melting and people keep buying stuff they don't need. That stuff is manufactured and the manufacturing processes waste a lot of energy and pollute the environment. Keep destroying us you yankees.</description>
			<pubDate>Sun, 26 Apr 2009 15:01:00 GMT</pubDate>
			<author>donotreply@osnews.com (sbenitezb)</author>
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			<title>RE[7]: Completely useless</title>
			<link>http://osnews.com/thread?360580</link>
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			<description><div class="cquote">Worst type of customer: those that friendly touch me. DO. NOT. EVER. DO. THAT. </div><br />
<br />
Oh my, I knew you were a droid not a person. How do you guys do to reproduce with such an attitude?</description>
			<pubDate>Sun, 26 Apr 2009 15:07:00 GMT</pubDate>
			<author>donotreply@osnews.com (sbenitezb)</author>
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			<title>RE[7]: Completely useless</title>
			<link>http://osnews.com/thread?360587</link>
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			<description>When I'm in Netherlands I'm going to touch you all over and see you light up under my skilled fingers.</description>
			<pubDate>Sun, 26 Apr 2009 17:19:00 GMT</pubDate>
			<author>donotreply@osnews.com (Buck)</author>
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			<title>RE[5]: Completely useless</title>
			<link>http://osnews.com/thread?360591</link>
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			<description><div class="cquote">I also find it highly amusing that so many people think $17000 is a huge amount of money, it isn't. It's pocket change in the grand scheme of things.  Even if we're just talking &quot;pointless extravagances&quot; $17000 is an incredibly cheap &quot;pointless extravagance&quot;.  And a surface table is probably the most useful and practical &quot;pointless extravagance&quot; they could have spent their money on. </div><br />
<br />
Way back in the mid 90s I worked for a company that purchased desk sets for the executive branch employees that averaged about $15,000 per desk. The president and VP's cost over $20k.<br />
<br />
Anyways, speculation on whether the $17000 purchase of this device is exactly that; speculation. We have no knowledge of how they are going to use these devices. So it is a little presumptuous to say this is wasteful spending when we have no clue to if there will be any ROI.</description>
			<pubDate>Sun, 26 Apr 2009 19:23:00 GMT</pubDate>
			<author>donotreply@osnews.com (ssa2204)</author>
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			<title>RE[6]: Completely useless</title>
			<link>http://osnews.com/thread?360600</link>
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			<description><div class="cquote">You do realize that 'companies' isn't a singular term right? That there are in fact many independent companies </div><br />
<div class="cquote">Mind my sarcasm, but how original, attacking me on my grammar. </div><br />
lol?  Way to completely miss the point?  That wasn't an attack on your grammar.  He was stating the obvious: that there are in fact multiple companies and not all of them are begging for government bailouts.  He was doing so as a way of saying that just because some of them are doesn't mean that the ones that are successful shouldn't spend money.<br />
<br />
In shorter form: he is saying that your statement: &quot;<i>nice to see how companies scream and moan about how they are suffering and yet more than happy to waste a huge mount of money on pointless extravagance.</i>&quot; is nonsensical because the companies &quot;screaming and moaning about how they are suffering&quot; are not necessarily the same entities that are spending &quot;money on pointless extravagance&quot;.  You are incorrectly treating &quot;companies&quot; like a singular entity.  Note: this is a criticism of fallacious thinking, not grammar.</description>
			<pubDate>Sun, 26 Apr 2009 22:39:00 GMT</pubDate>
			<author>donotreply@osnews.com (MamiyaOtaru)</author>
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			<title>RE[5]: Completely useless</title>
			<link>http://osnews.com/thread?360665</link>
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			<description>It's easier for people to be emotional about these things than reasonable.<br />
----------------<br />
$17k is pretty cheap. We paid $20k for each of our Barco flat screens. 17 of them. Just the screens. <br />
<br />
You can tell someone hasn't worked in the real world when they think $17k is a lot of money for an IT expenditure. That's a lot for someone sitting at home on a $1k Dell using free or cracked software to develop cheap, buggy knock offs of someone else's program.<br />
<br />
I have a fairly &quot;Protestant view&quot; of fiscal responsibility and believe every penny should be accounted for. But it's not my responsibility to judge how another company uses theirs. <br />
<br />
If they make frivolous expenditures frequently, they'll pay sooner or later. If they view it as a future tech testbed, then that's pretty darn cheap as tech investments go. And a write off.</description>
			<pubDate>Mon, 27 Apr 2009 16:08:00 GMT</pubDate>
			<author>donotreply@osnews.com (Hae-Yu)</author>
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