Apple software quality questions

For the past six months or so, I’ve become increasingly concerned about the quality of Apple software. From the painful gestation of OS X 10.10 (Yosemite) with its damaged iWork apps, to the chaotic iOS 8 launch, iCloud glitches, and the trouble with Continuity, I’ve gotten a bad feeling about Apple’s software quality management. “It Just Works”, the company’s pleasant-sounding motto, became an easy target, giving rise to jibes of “it just needs more work”.

Even if the endless list of complaints from die-hard Apple users and developers is somehow entirely nothing but anti-Apple propaganda, Apple is still left with a growing perception problem.

Personally, as a semi-long-time Apple user (since 2003 I believe), I’ve never thought of Apple’s software as “particularly good” – the rest was just worse. However, considering the general quality of software, that’s not saying much (software is of horribly low quality when compared to other tools we use). Now that we no longer have Windows XP but Windows 7 and up, now that we no longer have Android 2.x and Symbian but Android 5.0, people are beginning to realise what I knew all along: Apple’s software isn’t good. It was just a little bit less crappy than everyone else’s.

27 Comments

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