Linked by Thom Holwerda on Mon 24th Jul 2006 20:26 UTC
Thread beginning with comment 145926
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Member since:
2005-07-28
The deciding factor for most organizations will be cost. The licenses for Xandros server run $450 per license, for a single server with up to four CPUs. This includes 90 days of email support; if you run into problems that you can't solve via email, you'll either need to negotiate a support package with Xandros, or pay support fees starting at $149 per incident over email, and $219 per incident over the phone. The a la carte support is available only five days a week, 12 hours per day, which would give me pause, since I wouldn't be eager to have to wait until Monday for a server issue that crops up Friday evening.
It is me or the support is kind of expensive?
Only 5 days a week?
Only 12 hours per day?
I think they need do it better than that.