Linked by Thom Holwerda on Wed 13th Sep 2006 21:10 UTC
Computer manufacturer Dell is to focus on customer satisfaction, which it admitted on Wednesday it "had not done perfectly in the past". The company is investing USD 150m in customer relationships this year, said chairman Michael Dell in New York on Tuesday. He hopes the business plan, called Dell 2.0, will reverse the flagging fortunes of the biggest computer maker in the world. Recent woes have included a poor quarterly earnings report and exploding laptop batteries.
Thread beginning with comment 162119
To view parent comment, click here.
To read all comments associated with this story, please click here.
To view parent comment, click here.
To read all comments associated with this story, please click here.
Recent Original Stories
Recent Comments
Headlines
Random Comments
Random Stories
Random OS Link
Member since:
2005-06-29
Yes, I agree. It was fun when Garbage did it 8 years ago [1], but it got redundant when we started calling the web 2.0 (as if one day the web went through a massive change or more of that nonsense).
[1] http://en.wikipedia.org/wiki/Version_2.0