Linked by Thom Holwerda on Fri 2nd Mar 2007 23:07 UTC
Thread beginning with comment 218134
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Member since:
2005-11-14
Make good use of your legal right to repairs at no cost or a replacement, especially in countries which have generous time limits for claims on broken goods.
Some people think, "Well it's only a mobile phone/camera/laptop, and I fancied getting a new one anyway, and six/twelve/eighteen months isn't bad going for something so cheap!" but if you reward companies for producing poor quality goods and buy those goods over and over again (producing more waste and consuming more energy to have such stuff made in the first place), then you'll keep getting the same poor treatment. And when that phone costs more than a washing machine which has a multi-year warranty, why should the manufacturer get off the hook just because the phone is "shiny new tech" and the washing machine is "just an appliance"?
And then there's the issue of stuff being "cheap". Even if you remember to factor in hidden costs (no, it's not a free phone), insisting that a few hundred dollars is cheap shows a startling ignorance of how most of the world lives.