It is rare for me to post a follow up to a review. However, this time I am left with no choice. Remember the television I reviewed? It was a fairly positive review; despite a few annoying glitches, I found the TV to be excellent value for money. Well, apparently, there's a clear cut reason why this television set is cheap. Read and weep.
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Member since:2006-03-15
(( SPOLSKY NTSB )) is enough to google up Joel's masterpiece of 19-Feb.
http://www.joelonsoftware.com/articles/customerservice.html
(( "THEY JUST DIDN'T GET IT" XEROX PARC )) is enough to google up Larry Tesler's epitaph on the importance of management, in "Triumph of the Nerds".
http://www.pbs.org/nerds/part3.html
Searching down these page for "NTSB" or "JUST" was worth it for me - concise insights that will stick in your head, even if my connection-machine may take overnite these days (g).
Spolsky gets even better just below, at the only occurrence of the word "incentive".
>> So, this is a common problem. It happens to many w1700 TVs; so many, that a third party actually sells - it even has them in stock - replacement boards. How does Dell fit into this? How do they respond? <<
Within the context of the above insights, this review is more than a wake-up call !
Edited 2007-03-03 13:19
Member since:
2005-07-06
I had that monitor! It was indeed a nice display, but unfortunately mine got damaged by water a couple of years after I bought it. The Dimension D300 I bought it with, however, is still completely functional after all these years.