Linked by Thom Holwerda on Fri 2nd Mar 2007 23:07 UTC
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Member since:
2006-03-15
>> I had a failed optical drive a while back and they made me make sure Windows was seeing the CD drive, making sure a device appeared in My Computer, and they even told me to reinstall Windows. At first I refused but they said they would not send out a replacement without me doing that first. I sat on the phone for 3 hours doing all of this, when I knew all along the hardware had failed. <<
I have to say this has now crossed the line into last-straw territory.
I don't value my time that highly, but I have a LOT of stuff installed - Visual Studio for one thing takes a while to load. In your position, I would have eaten the cost of the drive rather than reinstall windows, an unimaginable scenario without your deposition.
Thanks very much, I WILL look around before buying next time !