Linked by Thom Holwerda on Wed 28th Mar 2007 09:15 UTC, submitted by luna6
A review of the new Parallels Desktop for Mac. "Parallels Desktop for Mac has come along very nicely in only a short of amount of time. The software runs very smoothly and is priced reasonably at USD 79.99. Parallels has stated that in their next version, they will finally include 3D acceleration. Although the lack of 3D acceleration did not bother me, I did wish that they would have included more features for alternative operating systems like Linux."
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Member since:
2007-03-29
I (still am) a paying customer of Parallels.
When I needed support I got an automated response stating I'd get a "real" reply within three business days. That was like 2 months ago. I went to the Parallels forum and saw that I was certainly not alone. They seem to be operating without any kind of support organization in place.
I resolved the issue I had but decided to move on anyway, I have nuked Parallels Desktop from my system and am now happily using VMWare Fusion.
I am in the process of getting a refund for Parallels Desktop so there's no hard feelings, just know that if you need help you won't get it from Parallels.
The Parallels Forum is filled with angry paying customers who are waiting for any kind of support. On the other hand it seems to work fine for a majority of people who buy it.