Linked by Thom Holwerda on Tue 1st May 2007 13:08 UTC, submitted by Jack
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Member since:
2007-01-22
With Dell I had the same next day turn around; but "it was the suck". It seemed like I was always on the phone with them.
I have to hand it to DELL they do have a great viral marketing campaign. Part 1. Make your hardware not very reliable, this causes you the, customers, to call in and get replacement parts mailed to your locations, and remark about how good they were at fixing you problem. Part 2 have every box from DELL branded with a Giant logo.
Result: Allot of people see and Hear Dell all day long.