Linked by Thom Holwerda on Tue 10th Jul 2007 18:23 UTC, submitted by estherschindler
Microsoft "Have you ever wondered what really happens to those Windows error reports you can send to Microsoft whenever a Windows app crashes? How many reports it must receive before taking action? Or whether it's worth your time and effort to send duplicate reports if the error occurs repeatedly? I did, and I asked Microsoft. Unfortunately, after a week and a handful of assurances that they were working on responses, the software giant refused to speak with me."
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Vista error reporting
by abdavidson on Wed 11th Jul 2007 06:37 UTC
abdavidson
Member since:
2005-07-06

While in XP you were hard pushed to know that your reports were makin any difference, the same can not be said with Vista.

The Problem Reports and Solutions centre in Vista is excellent.

You get updates with issues you have found, it even links you to updated drivers of websites to get patches for failed products with reasons for the failure.

As to this article; it honestly seems like a non-entity to me. Why should Microsoft tell anyone anything about this process? They say it won't be used to personally identify, it won't be sold on.

You either believe them and send the error reports, or you don't believe them (or for other reasons) and don't.

An online person(ality?) getting their nose out of joint significantly enough to post on the CIO website that Microsoft didn't answer his question really induces a big case of "and?" for me I'm afraid.

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