Linked by Thom Holwerda on Thu 26th Jul 2007 22:01 UTC
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Member since:
2005-07-08
Unfortunately, it's not that simple. I just went through a three month debacle with a customer who said they were experiencing performance problems with their application on our hardware. Until they brought in an outside consultant who deemed the hardware we were using was not he issue they insisted that we jump through hoops to fix their problems. As it turns out the performance problem was due to a complex security policy that they created and had not taken into consideration how much of a performance hit the security policy caused.
While Sun sells products and services and can assist in these cases, it is also up to the people who write and maintain applications to assist in the performance improvement process. The OS and hardware vendor can only go so far.