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elsewhere's point still stands.
The Canonical support one can buy with a Dell PC is aimed at individual consumers, not at businesses.
There is a reason why Dell currently doesn't have Linux PCs in its business section and why the respective request is ranking quite highly on IdeaStorm.
Right now, Novell and Redhat have a larger network of support partners which can handle support for the customers HP is aiming at
Personal opinion:
While Novell and Red Hat already have a lock on the corporate Linux desktop and server, I think that Canonical will eventually have to go into that sphere as well.
In fact, I think that Desktop Linux, and FOSS in general, will find its primary audience in business/government desktop computing. The current legal protractions in desktop computing involve office document formats (ODF vs. OOXML), and everyone has their sentiments invested in either side.
But do you hear as much emotional hoopla involving DesktopLinux/FOSS and *multimedia formats*? I don't.
I have not heard that much about the promotion of formats such as SVG, SMIL, and Ogg (Theora or Vorbis) within the last year or so, compared to the volume of the office document format war.
Instead, Linux (home) users are still begging Adobe to release a full version of both Flash 9 and Shockwave. The Xiph.Org project is still working under the shadow of Thomson and Fraunhofer: http://www.news.com/2100-1023-249710.html Nevermind that we don't have an open source competitor to Adobe's or Microsoft's multimedia offerings.
So does DesktopLinux/FOSS have a chance in the home desktop computing field? Not any time soon.
Does it have a chance in the corporate desktop computing field, which doesn't demand that much multimedia? Hell yes.
So I think Canonical's pursuing a fruitless endeavor in the home desktop computer, and should instead focus on the more lucrative corporate desktop, offering a competitive alternative to Novell, Red Hat, and maybe Mandriva. Another startup in the future will probably appeal to high-end home desktop PC vendors like Alienware, Velocity Micro, and Falcon Northwest.
By that time, there will be greater, and hopefully better, efforts for multimedia on the FOSS-based home desktop. Canonical just doesn't seem to truly have their priorities in that area.
Unfortunately, neither does any recognizable Desktop Linux distro vendor at the time of writing.
Edited 2007-09-20 22:29







Member since:
2006-01-25
Dell is offering optional phone tech support for Ubuntu, there is no reason you need to post in the forums if you prefer to call someone. Its not much added cost to the computer to have that available either.